Frequently Asked Questions

Who chooses where my vehicle is repaired?

You do. While your insurance company may recommend a repairer, the final decision is yours. Choosing a qualified repairer like Harvey Collision Repairs ensures your vehicle is repaired to the highest standard.

 

Do I need multiple quotes for insurance repairs?

No. In most cases, only one quote is required for your insurance claim. We can assess your vehicle and provide a detailed estimate to get the process started quickly.

 

Do I need to book an appointment for an estimate?

No appointment is necessary. You’re welcome to visit our workshop at a time that suits you for a free, no-obligation assessment.

 

How long will my repair take?

Repair times vary depending on the extent of the damage and the availability of parts. We’ll provide an estimated timeframe during your initial assessment and keep you updated throughout the process.

 

Do you work with insurance companies?

Yes, we work with all major insurance providers and can assist with the claims process to make it as smooth and stress-free as possible.

 

What types of repairs do you carry out?

We handle everything from minor dents and scratches to major accident and structural repairs. We also offer paint refinishing, paintless dent removal, mechanical repairs, and vehicle recovery services.

 

Can you repair all makes and models?

Yes, our experienced team works on all vehicle makes and models, including both private and commercial vehicles.

 

Do you offer mechanical repairs as well?

Yes, we have a qualified on-site mechanic who can assist with servicing and mechanical repairs alongside your panel and paint work.